
We’re Here When You Need An Appliance Repair Service in Herndon, VA
Meeting Your Appliance Repair Needs
If you’re on the search for a qualified technician offering an appliance repair service in Herndon, VA, we’re confident that you’ve found everything you are looking for right here! At Quality DC Appliance Repair, LLC, we have more than 13 years of experience in fixing appliances and leaving them as good as new.
Our technicians understand that appliances are vital to our day-to-day lives, so it is a nightmare when they’re damaged. Therefore, we work diligently to bring you a fast solution.
Trust Our Appliance Repair Experts
Get your appliances running back to normal conditions, and even better than before.
The Services That We Offer Include:
- AC Repair: Is your AC making weird noises? Is it not cooling as well as it used to? Let our technicians take a closer look. Our team can help with your AC repair.
- Refrigerator Repair: A faulty refrigerator puts your products at risk of spoilage. Get in touch with our team so we can repair it as soon as possible.
We Do What We Can to Make It Right
Leave your home appliance repair in our hands. Get in touch with our professionals today and schedule your appliance repair service in Herndon, VA. Getting everything back in working order begins by calling our technicians.
Why Should You Call Quality DC Appliance Repair, LLC?
We’re the top choice for appliance repair service in the Herndon, VA, area. Choosing Quality DC Appliance Repair, LLC, means effective repairs at competitive prices.
- 13 Years of Experience
- Reliable Solutions
- 10% Discounts for New Clients
- Quality Services
The Areas We Serve
Herndon, VA
Washington, DC
Arlington, VA
Chantilly, VA
Sterling, VA
Alexandria, VA
Springfield, VA
McLean, VA
Tysons, VA
Takoma Park, MA
Hyattsville, MD
Silver Spring, MD
Get Quality Repair Services at Fair Prices
Keep your appliances running smoothly with our professional help. We’re here for you whenever you need your AC or your refrigerator fixed, among other things! Call us at (202) 221-0117.
We offer services in:
Don’t take our word for it, here’s what our customers say
Wonderful same-day service with experienced technicians. They solved my HVAC issue promptly and at a reasonable price.
Diana B.12/01/2021Our dishwasher stopped draining, and they did a great job examining and diagnosing the problem. They were very responsive, quick... read moreOur dishwasher stopped draining, and they did a great job examining and diagnosing the problem. They were very responsive, quick to help, and honest about the possible solutions. read less
Sara M.11/29/2021Our oven decided to stop working 3 days before Thanksgiving but Mohamed was very responsive and came the same day... read moreOur oven decided to stop working 3 days before Thanksgiving but Mohamed was very responsive and came the same day we called. He immediately identified the problem and had it fixed in less than an hour. He explained the issue and gave tips to avoid future problems. Will definitely use his services again! read less
Filiz S.11/23/2021I needed our dryer (2012 model) checked out for a F1 error. Not only did they come to check out... read moreI needed our dryer (2012 model) checked out for a F1 error. Not only did they come to check out the dryer but they sourced (no longer in production)and brought the control board replacement and repaired my dryer very quickly. Couldn't have asked for a more streamlined diagnostic and repair read less
Brad S.11/05/2021Mohamed's expertise and service were exemplary- the kind that inspires rare trust where I know the price paid is absolutely... read moreMohamed's expertise and service were exemplary- the kind that inspires rare trust where I know the price paid is absolutely worthwhile. Mohamed earned my loyalty this way and I heartily recommend him to anybody looking for good service. He diagnosed my washer's issue (e.g. misaligned drum and catastrophically damaged components) and patiently explained AND showed me the problems and attempted solutions. Ultimately, he recommended that I buy a new machine rather than spend more money on him for further work. Tremendous respect goes to the folks who place honest service over money. Thank you, Mohamed! read less
Eric Siriprakorn11/03/2021New homeowner and couldn't figure out why our heat was blowing cold air. They immediately recognized the thermostat was wrong,... read moreNew homeowner and couldn't figure out why our heat was blowing cold air. They immediately recognized the thermostat was wrong, went to Home Depot and purchased a new one, installed it, and made sure it was working before leaving. Very good experience and we felt they were knowledgeable and trustworthy. read less
Cat M.11/02/2021Phenomenal service, I'd give them six stars if I could. Waleed problem-solved a two-factor glitch, showed me how to make... read morePhenomenal service, I'd give them six stars if I could. Waleed problem-solved a two-factor glitch, showed me how to make a tweak myself in the future, double-checked his work, and tightened up the freezer drawer pull for good measure. read less
Daniel N.11/01/2021I called about a refrigerator and a dryer repair question. Mohammed made an immediate appointment. He came on time and... read moreI called about a refrigerator and a dryer repair question. Mohammed made an immediate appointment. He came on time and did great work. I highly recommend Quality DC Appliance. read less
Bob V.10/30/2021I discovered that most appliance repair shops do not service Samsung refrigerators because of their poor service history. Mohamed was... read moreI discovered that most appliance repair shops do not service Samsung refrigerators because of their poor service history. Mohamed was very timely in his response, knew the unit well and pragmatic in his repair. He also provided a detailed explanation of what was causing the problem. He was also timely and very flexible in scheduling the return visit once he had the necessary parts. He is a first class technician whom I highly recommend. read less
Mary Jo V.10/19/2021Mohamed did a great job installing my dishwasher and gave me helpful tips about my other appliances. I highly recommend... read moreMohamed did a great job installing my dishwasher and gave me helpful tips about my other appliances. I highly recommend Quality DC Appliance. read less
Federico E C.10/18/2021I'm so happy I found Quality DC and Mohamed, who really knows how to get to the heart of the... read moreI'm so happy I found Quality DC and Mohamed, who really knows how to get to the heart of the problem and solve it the right way. Great communication and helpful guidance on how to keep my GE Monogram appliances and LG W/D in good shape for the future. I would trust Mohamed 100% to handle all my appliance servicing in the future. Highly recommended! read less
Pamela Brooke10/10/2021Outstanding! Mohamed was quick to respond and could come out next day for our fridge/freezer issues. He is vaccinated and... read moreOutstanding! Mohamed was quick to respond and could come out next day for our fridge/freezer issues. He is vaccinated and masked, which is so important to our household safety when we hire contractors. He told us the issues with the appliance and went above and beyond to recommend where he thought our money should best go (replacement, not repairs). Happy to have paid the service call fee for such thoughtful and honest advice! read less
Elizabeth S.10/05/2021I didn't end up booking with this company because I found out they don't perform duct work. However, the... read moreI didn't end up booking with this company because I found out they don't perform duct work. However, the customer service was outstanding and the rep answered ALL of my questions. A+ professionalism! read less
Alana B.10/01/2021The high praise for Mohamed's work and his company Quality DC is well deserved. What a great guy! ... read moreThe high praise for Mohamed's work and his company Quality DC is well deserved. What a great guy! Not only did he quickly solve an ignition problem with my GE Monogram range, he also walked me through my other appliances and kindly offered guidance (and demonstration) on how best to care for these huge expensive mystifying monsters!!! The scheduling was responsive, the communication perfect and I am so relieved to FINALLY have an appliance service I feel I can trust 100%. Thanks Mohamed. read less
Pamela B.9/25/2021Fridge /freezer had a rattling noise. Extremely noisy, we needed service soon. Next day, Quality DC came to our place... read moreFridge /freezer had a rattling noise. Extremely noisy, we needed service soon. Next day, Quality DC came to our place to help repair (faster than other services). Diagnostic was great, piece was ordered. Mohamed showed me how to install it myself which I did the week after when the piece arrived. So I saved many bucks as well.All in all, speed, quality and price, I am super happy and recommend anyone with appliance issues to contact this company read less
Mark S.9/24/2021First, great communicator. Second, he showed up as arranged, knew what he was doing, and fixed the problem (KitchenAid refrigerator... read moreFirst, great communicator. Second, he showed up as arranged, knew what he was doing, and fixed the problem (KitchenAid refrigerator ice maker leaking) on the spot. Not inexpensive, but well worth it. read less
John D.9/24/2021They did an outstanding job in diagnosing a leak problem with our refrigerator and fixing it promptly and at a... read moreThey did an outstanding job in diagnosing a leak problem with our refrigerator and fixing it promptly and at a very reasonable cost. I would 100% trust them for all my appliance repairs. read less
Sujata Sullivan9/10/2021After dealing with multiple flakey repair companies, Quality DC Appliance Repair was a breath of fresh air. Easy to work... read moreAfter dealing with multiple flakey repair companies, Quality DC Appliance Repair was a breath of fresh air. Easy to work with, very responsive, and made handling the payment a breeze. Thank you so much! I will absolutely come back to this company for any future issues. read less
Delanie B.8/31/2021This review has been removed for violating our Terms of Service
Jonathan H.8/26/2021My Bosch dishwasher leaked out from the bottom one Saturday. Not all appliance repair companies work on Bosch appliances.... read moreMy Bosch dishwasher leaked out from the bottom one Saturday. Not all appliance repair companies work on Bosch appliances. Walid was very polite. He was thorough in his work. I would hire this company again. read less
Melissa M.8/09/2021Fantastic communication and repair of a 30 year old appliance. I strongly recommend this business and will use them again.
Philip H.7/29/2021I would HIGHLY recommend Mohamed. While I ultimately wasn't able to use his company for my repair (since my appliance... read moreI would HIGHLY recommend Mohamed. While I ultimately wasn't able to use his company for my repair (since my appliance was inaccessible), he couldn't have been more helpful. He was immediately responsive, fielding my calls and texts while out of the country! He tried to help me troubleshoot the issue, walked me through all of the details in the event I could fix the issue without needing a repair. And when he determined I probably needed a repair, he gave me a further recommendation for another company. I'm just sad I couldn't use his services on this occasion - but will ABSOLUTELY be calling him for all future services. read less
Jamie L.7/29/2021I am always leery of appliance repair businesses, but my experience with Quality DC Appliance Repair was very positive. My... read moreI am always leery of appliance repair businesses, but my experience with Quality DC Appliance Repair was very positive. My refrigerator was not cooling properly. I looked online and saw positive reviews for them, so I gave them a try. The repair man came in just a few hours, right during the window that was scheduled. After inspecting it he concluded that it was losing Freon. He said it would cost $200 to recharge it, but that wouldn't solve the problem only delay the need for replacement. He recommended that instead, I should take that money and invest it in a new refrigerator. I am sure that many businesses would have simply recharged the Freon and happily charged me for it, knowing it was only a temporary fix. So, I appreciated their honesty and sincerity. I was happy to pay their reasonable fee for the visit and professional advice. If I need appliance repair in the future I will be reaching out to them again. read less
Bill M.7/27/2021Mohamed is THE person to work with for appliance repair. His communication is above and beyond others that we've worked... read moreMohamed is THE person to work with for appliance repair. His communication is above and beyond others that we've worked with for repairs. Mohamed communicates everything from what the problem is, what the fix is, why it may have happened, and preventative measures. He's upfront about the costs, schedules the repair based on YOUR availability, communicates his arrival when he's on his way, and shows up ON TIME! Not to mention, he's extremely kind.We recently had Mohamed repair our Bosch dishwasher. The internal pump had stopped working--I know this because he showed me. Debris had gotten caught in the filter which likely ruined the pump. Mohamed got to work right away when he arrived and he made sure everything was working before he left. I also ended up calling him after the repair because I couldn't get water pressure from my sink faucet. He actually called me back and said I should take apart the sprayer nozzle of the faucet because there was likely debris. He was right. All around and hands down an honest and fair business person whom I would recommend to anyone. We will only be working with Mohamed for any future repairs. Bookmark this business now for your own benefit. read less
Brian R.7/20/2021My fridge was leaking, they were very responsive, reasonably priced, gave me a 45 minute heads up of their arrival,... read moreMy fridge was leaking, they were very responsive, reasonably priced, gave me a 45 minute heads up of their arrival, fixed the issue, cleaned the place and left. What else do you need ? I'm Very satisfied !! read less
Blaise W.7/13/2021Great service, fast response, on time, but most of all, honest. I had an issue with my fridge compressor. We... read moreGreat service, fast response, on time, but most of all, honest. I had an issue with my fridge compressor. We had to defrost the fridge and run some rule outs first which was done quickly and effectively. Instead if trying to upsell me on repairs, they were very honest and said with a fridge this old, I was better off buying a new one. Hopefully I won't need repair services again, but if I do, I know where to go. read less
Michael E.7/11/2021Mohamed was extremely responsive. My A/C was not cooling efficiently and he came within one hour of my calling. Before... read moreMohamed was extremely responsive. My A/C was not cooling efficiently and he came within one hour of my calling. Before getting into lengthy or costly solutions, he simply power washed the compressor and then re-checked. I appreciated his thoroughness in servicing the compressor and also rechecking the air flow and explaining the process. I highly recommend this business and will definitely be using them again. read less
Abby Ziff7/10/2021Muhammad was responsive, timely, polite, professional, and solved the problem! I will absolutely hire them again .
Ann S.6/26/2021We had an issue with two burners on our GE gas range. I called on Thursday morning and left a... read moreWe had an issue with two burners on our GE gas range. I called on Thursday morning and left a message. I received a returned call within an hour. I explained the issue and they offered to come that afternoon which didn't work for us. We scheduled an appointment for Saturday between 10 and 1. At 1025 I got a call saying the technician would arrive within 20 minutes. Walid arrived right on time, diagnosed and fixed the problem immediately. Since he was here I asked him to look at a couple of minor issues with our Samsung Refrigerator/Freezer. He was able to determine a resolve to two issues within a few minutes, fixed the issues and instructed me on how to deal with the issues in the future.Pricing and service, timeliness, quality and value were great. Will absolutely use them again should a need arise. read less
Richard F.6/26/2021Freezer was iced over. Called to schedule a repairman visit. The gentleman I spoke to over the phone was helpful;... read moreFreezer was iced over. Called to schedule a repairman visit. The gentleman I spoke to over the phone was helpful; giving me solutions to what might be the problem instead sending someone out to collect a service charge. I understand why they have a 5 star rating. read less
Que Q.6/23/2021I needed a diagnostic of the A/C units in a home I purchased. Mohamed helped quickly resolve a few issues... read moreI needed a diagnostic of the A/C units in a home I purchased. Mohamed helped quickly resolve a few issues and then he spent the time to help me get to know how to maintain the units to keep them in good working order. He is patient, honest, and excellent at his work. read less
Ashish S.6/21/2021If I could give this business 10 stars, I would. Mohammed came the same day I called to fix a... read moreIf I could give this business 10 stars, I would. Mohammed came the same day I called to fix a dishwasher another repair man couldn't fix after 3 visits! He was fast, affordable and incredibly knowledgeable. I realized after I called that he was the person that fixed my LG stove - again after another repair person couldn't fix it after several visits. He is my go to for any appliance needs-install or repair! He is amazing! read less
M J.6/16/2021What a wonderful team at this company! We are so very impressed...We called and they responded immediately. Repaired the leak... read moreWhat a wonderful team at this company! We are so very impressed...We called and they responded immediately. Repaired the leak in the freezer in less than one hour. In brief, well-done repair, excellent customer service, and reasonable $charge. Many thanks, Waleed and Mohamad...Much appreciated! read less
Sami A.6/14/2021This review has been removed for violating our Terms of Service
Ron F.6/13/2021So far so excellent! I'm waiting for their reply about a part for a second job. Reasonably priced.... read moreSo far so excellent! I'm waiting for their reply about a part for a second job. Reasonably priced. Helpful and knowledgeable. read less
Amy F.6/12/2021I became the greatest fan of Mohamed, the best engineer that I have ever known. Today he was able to... read moreI became the greatest fan of Mohamed, the best engineer that I have ever known. Today he was able to fix a very old unit for air conditioning in my apartment that I had listed for sale. But I have also called Mohamed at least 4 times in the last few months with variety of problems and he fixed therm all: both washer and dryer machines had very complicated issues and they're both Samsungs, an old refrigerator was leaking, and a stove broke down. I just can't say enough good things about reliability, his ability to think, and just a top notch professional. The best read less
Anna Belashchenko6/12/2021I became the greatest fan of Mohamed, the best engineer that I have ever known.Today he was able to fix... read moreI became the greatest fan of Mohamed, the best engineer that I have ever known.Today he was able to fix a very old unit for air conditioning in my apartment that I had listed for sale. But I have also called Mohamed at least 4 times in the last few months with variety of problems and he fixed therm all: both washer and dryer machines had very complicated issues and they're both Samsungs, an old refrigerator was leaking, and a stove broke down. I just can't say enough good things about reliability, his ability to think, and just a top notch professional. The best read less
A B.6/11/2021I’m really satisfied with the service of quality dc appliance repair . Mohammed called me before getting to my apartment.... read moreI’m really satisfied with the service of quality dc appliance repair . Mohammed called me before getting to my apartment. He had the right part on his truck to fix my air conditioner. He kind of educated me about how ac works and how to maintain it.service was excellent. I will recommend him for my neighbors read less
Wael Mbarki6/10/2021I called quality dc appliance repair they came next , technician was professional and knowledgeable. He fixed my... read moreI called quality dc appliance repair they came next , technician was professional and knowledgeable. He fixed my kitchen aid refrigerator same day. Reasonable price. Can't get better than that.i will definitely recommend them for my friends and family. read less
nassif hamdi6/10/2021Came same day, quickly found the issue with our oven and fixed it quickly. I recommend them.
Kyle F.6/07/2021Very responsive, easy to schedule, efficient at making the repair, and pleasant to work with. Replaced the boot gasket in... read moreVery responsive, easy to schedule, efficient at making the repair, and pleasant to work with. Replaced the boot gasket in my washing machine to address leaks and mold. read less
S T.6/05/2021Mohamed was prompt, professional, and incredibly helpful! He responded within an hour to my email inquiry (via the website),... read moreMohamed was prompt, professional, and incredibly helpful! He responded within an hour to my email inquiry (via the website), and arrived with the next hour to take a look at my washing machine. Although he couldn't fix the ancient device (not surprising, given its age and condition) he had great advice about how to address the issue. And he didn't mind looking at another couple appliances that needed some tending (fixed my oven, a pilot light, and gave me a plan for how to address my leaking refrigerator). He was nice and polite and courteous -- and efficient! I wholeheartedly recommend his services! read less
Charlotte N.6/02/2021We had the toughest time finding someone to repair our LG dryer. Apparently it is a finicky make/model and so... read moreWe had the toughest time finding someone to repair our LG dryer. Apparently it is a finicky make/model and so most companies weren't willing to even assess the issue. Mohamed came out - was incredibly prompt, friendly and professional and was able to do what two other companies/technicians had not been able to do - and diagnosed the issue and fixed it for us. After a really frustrating search, and multiple separate technician visits by other companies with no resolutions, we are so grateful for Quality DC Appliance Repair and will absolutely use them in the future. read less
Tara S.6/01/2021Showed up on time . Diagnosed and fixed our washer in about 30 mins . Price was very competitive I... read moreShowed up on time . Diagnosed and fixed our washer in about 30 mins . Price was very competitive I really recommend their service read less
Walid H.5/30/2021Mohammed was great. Responded promptly and serviced my dryer the next day. Hopefully I won't need an appliance repair anytime... read moreMohammed was great. Responded promptly and serviced my dryer the next day. Hopefully I won't need an appliance repair anytime soon but when I do, I will be using Mohammed again. read less
Katie N.5/30/2021Mohamed not only successfully fixed two appliances for us--a dishwasher on a last minute weekend call and a tenant's HVAC--but... read moreMohamed not only successfully fixed two appliances for us--a dishwasher on a last minute weekend call and a tenant's HVAC--but also was incredibly organized about staying in touch, keeping us up to date on when he would arrive, etc. Would highly recommend! read less
Karen F.5/28/2021Mohamed fixed our oven igniter and he was quick and efficient. Would absolutely call again and will refer to friends... read moreMohamed fixed our oven igniter and he was quick and efficient. Would absolutely call again and will refer to friends and neighbors! read less
Erin M.5/24/2021Nothing but great things to say about Mohamed. He helped quickly identify the problem with our refrigerator, order the correct... read moreNothing but great things to say about Mohamed. He helped quickly identify the problem with our refrigerator, order the correct part, and replaced it within a few days. He also helped fix a stripped screw within the dishwasher. 10/10 would work with him again. Very professional, courteous, and honest. read less
Harinder G.5/20/2021Very responsive. I needed a new part for my Samsung fridge. Initially the part didn't fit, so he didn't charge... read moreVery responsive. I needed a new part for my Samsung fridge. Initially the part didn't fit, so he didn't charge and came back again to install. Honest and reliable. Would use again. read less
M S.5/17/2021The fan died on our KitchenAid range hood. After reading the reviews for Quality DC Appliance Repair, I contacted... read moreThe fan died on our KitchenAid range hood. After reading the reviews for Quality DC Appliance Repair, I contacted Mohamed and he immediately responded to setup a time. He quickly came out to diagnose the issue and provided me with the replacement part information so I could order a new fan. When it arrived, I contacted Mohamed and he was quick to return to install the new part. Mohamed is professional, knowledgable, efficient, responsive, and my whole experience couldn't have been better. Even though I hope I never need another appliance repair, I will 100% contact Quality DC Appliance and recommend others in the District do as well! read less
Jim R.5/17/2021Talked to them Saturday morning. They came that afternoon, explained what was wrong, and fixed it. Great guys!
D S.5/15/2021We needed the refrigerator fixed since it was leaking water. I called and he came the next day which it... read moreWe needed the refrigerator fixed since it was leaking water. I called and he came the next day which it was great. He was very knowledgeable and he quickly fixed the issue. read less
Paola T.5/14/2021Great experience! I had a broken dryer and when I contacted Quality DC they got back to me right away... read moreGreat experience! I had a broken dryer and when I contacted Quality DC they got back to me right away and had someone come out within an hour of my contacting them. He was able to fix it with a part he had on hand and for a very fair price. Couldn't be happier with the service I received. Less than two hours from when I first contacted them I now have a totally fixed dryer! read less
Shoshana P.5/12/2021Mohamed was great. My HVAC was low on refrigerant, as he discovered, and worked with me to repair it... read moreMohamed was great. My HVAC was low on refrigerant, as he discovered, and worked with me to repair it quickly, including a return visit at 8pm. Very fair prices, great and quick work. Could not be happier! read less
Sam K.5/06/2021Mohammed was incredibly conscientious and wonderfully communicative. He diagnosed the noise our Samsung fridge was making over the phone and... read moreMohammed was incredibly conscientious and wonderfully communicative. He diagnosed the noise our Samsung fridge was making over the phone and told us how to get the unit ready for repair. When he came to fix it, he explained what he was doing and worked quietly and efficiently. Highly recommend him. read less
Sophia B.5/05/2021I had a great experience. They quickly responded to my pre-appointment questions via Yelp; listened to my issue and asked... read moreI had a great experience. They quickly responded to my pre-appointment questions via Yelp; listened to my issue and asked good follow-up questions; scheduled me for a non-emergency appointment with three days; arrived in the appointment window; quickly fixed my issue; and took the time to explain how to avoid the problem in the future. I would definitely use them again read less
Whitney R.5/03/2021Mohamed came out within 24 hours of calling to diagnose and repair our A/C. He was quick, courteous, knowledgeable, and... read moreMohamed came out within 24 hours of calling to diagnose and repair our A/C. He was quick, courteous, knowledgeable, and effective in solving our problem and getting our A/C back in working order on one of the hottest days of the year...so far. Also shared a few tips to help save money when running our system and trying to cool our house. All around, an excellent experience. Will definitely call again if another issue arises. Thank you, Mohamed! read less
Dave S.4/29/2021My dishwasher broke, flooded my kitchen, and I was... not excited.Mohamed was responsive, asked helpful questions to get to the... read moreMy dishwasher broke, flooded my kitchen, and I was... not excited.Mohamed was responsive, asked helpful questions to get to the bottom of the problem, and showed up exactly when he said he would. He had the part already and was able to fix everything within an hour. And talked me out of something else that was unnecessary, which I really appreciated.He's also just super nice. He'll be my go-to for any appliance issues! He said he also does heating/cooling. Thanks! read less
T.R. S.4/27/2021Excellent service and Mohammed is responsive and super friendly. Prices really fair and he got our 15 year old... read moreExcellent service and Mohammed is responsive and super friendly. Prices really fair and he got our 15 year old fridge up and running again! Recommended! read less
Franz K.4/22/2021Mohamed was great. Based on the positive Yelp reviews, I called him to fix a dryer that wasn't drying. He... read moreMohamed was great. Based on the positive Yelp reviews, I called him to fix a dryer that wasn't drying. He scheduled an appointment for the next day, arrived right on time, methodically diagnosed the problem (burnt out heating element), had the right replacement part with him, provided helpful / honest guidance and tips - and all for a very reasonable price. Couldn't ask for much more. Will definitely be calling him for our appliance repair needs going forward. read less
Tyler B.4/21/2021After a bad experience with someone else, I was convinced my oven couldn't be fixed. Muhammed proved otherwise--and worked very... read moreAfter a bad experience with someone else, I was convinced my oven couldn't be fixed. Muhammed proved otherwise--and worked very efficiently. If you don't know who to hire to fix your appliances, pick him. read less
Andy M.4/21/2021Quality DC Appliance repair is the way to go for all your appliance needs. My oven had stopped working and... read moreQuality DC Appliance repair is the way to go for all your appliance needs. My oven had stopped working and i emailed Mohamed for an appointment. He came the same week and was on time. Fixed the oven problem in a jif and the price was great. Don't hesitate to give him a call. read less
Tyrone J.4/16/2021Mohamed was great fixing our (ancient) laundry dryer. He was knowledgeable, thorough, fast, clean and courteous. He quickly... read moreMohamed was great fixing our (ancient) laundry dryer. He was knowledgeable, thorough, fast, clean and courteous. He quickly troubleshot the issue and saved us a couple of bucks by recommending a more cost effective solution. I would have no issues using Mohamed on our next job or recommending Quality DC Appliance Repair. read less
Daniel S.4/10/2021Mohamed did a thorough job diagnosing the issue with my dryer. He checked all of the components, and discovered an... read moreMohamed did a thorough job diagnosing the issue with my dryer. He checked all of the components, and discovered an electrical issue that caused the dryer to malfunction. He was in and out within 30-45 minutes. Highly recommend you reach out to him for any appliance issues you may have. read less
e r.4/09/2021Mohamed was great! He responded quickly to my request for a quote to repair my washing machine, and when I... read moreMohamed was great! He responded quickly to my request for a quote to repair my washing machine, and when I sent him the model # he offered to send me a link to order a replacement part myself, at a much cheaper cost than ordering through the suppliers. We hadn't even agreed that I'd hire him to make the repair yet! Once the part arrived I contacted him and he arrived on time the next day, quickly and professionally completed the work, and then gave me advice for how to help make the part last for years. 100% recommended, great experience. read less
Joanne I.4/09/2021Update: Mohamed also fixed my GE refrigerator in an hour! So amazingSamsung Washer: works perfectly now!Muhammad was very punctual,... read moreUpdate: Mohamed also fixed my GE refrigerator in an hour! So amazingSamsung Washer: works perfectly now!Muhammad was very punctual, professional and courteous. He was able to repair my dryer and under 2 hours and recommend the best way of addressing my broken washer. The service fee was applied towards the repair of the washer and the total was much lower than expected together with the parts. I was expecting to have a much worse fee because most of other technicians don't even want to service Samsungs. I was very impressed with his knowledge of appliances of different types and he was quite ed5ucational to my teenage son showing him exactly what was broken and how the whole machine worked. I wholeheartedly recommend Mohamed to repair any appliance! read less
A B.4/06/2021Mohamed is very knowledgeable, fast, extremely professional, and he had all the necessary parts with him. Most other technicians did... read moreMohamed is very knowledgeable, fast, extremely professional, and he had all the necessary parts with him. Most other technicians did not want to service my Samsung dryer, but he was able to repair it in under 2 hours. read less
mariya b.4/06/2021My fridge had a coolant leak and, while there weren't any really great options (i.e. apply a temporary patch or... read moreMy fridge had a coolant leak and, while there weren't any really great options (i.e. apply a temporary patch or buy a new fridge), Mohammad laid out my options and the possible consequences very clearly, allowing me to make the best decision. He arrived on time, was polite and friendly, worked quickly, thoroughly explained what I needed to know and called back the following day to make sure everything was working properly (which it was). I'd happily recommend his services to a friend or family member, great job overall! read less
Shawn L.4/04/2021Friday night, our GE dishwasher decided to start leaking all over the floor. Saturday morning, I sent out requests for... read moreFriday night, our GE dishwasher decided to start leaking all over the floor. Saturday morning, I sent out requests for quotes on Yelp to 4 different appliance repair shops in DC. Mohamed was the only one who said they could be there that afternoon and quoted a very reasonable price for parts and labor. He texted me to let me know he was finishing a job in the area and might be a little late, but ended up arriving exactly at the end of the window he previously established. He was very professional, friendly, and immediately diagnosed the issue and went to work fixing it. He showed up with exactly the right part and was all done in about half an hour. He took the time to give us tips on how to help our dishwasher run more efficiently and explained common problems to help us avoid them. We paid him using venmo and away he went. I've already recommended him to two of my friends and will absolutely call him again the next time we need appliance or HVAC repair! read less
Katherine C.4/04/2021Mohammed did what we thought impossible, reviving my mother-in-law's broken dishwasher within 24 hours of our reaching out. We could... read moreMohammed did what we thought impossible, reviving my mother-in-law's broken dishwasher within 24 hours of our reaching out. We could not be happier with his service, promptness and responsiveness. And what a difference a functional dishwasher will make for my mother-in-law. I highly recommend Quality repair, and Mohammed in particular. read less
Josh A.4/01/2021Woke up and my fridge was warm. Called quality DC and Mohamed showed up right after lunch. Fixed my fridge... read moreWoke up and my fridge was warm. Called quality DC and Mohamed showed up right after lunch. Fixed my fridge for a fair price and was courteous and clean. Would recommend to anyone. read less
Robert S.3/31/2021Mohammad was great! He was able to come the day we called and fixed the issue with our dishwasher in... read moreMohammad was great! He was able to come the day we called and fixed the issue with our dishwasher in under 30 minutes. His prices are reasonable too. We highly recommend Mohammad and would gladly use his service again if needed. read less
Lauren J.3/30/2021If you are looking for an honest, capable, and affordable appliance repair company, look no more!! Quality DC Appliance... read moreIf you are looking for an honest, capable, and affordable appliance repair company, look no more!! Quality DC Appliance Repair came highly recommended by my neighbors, so we hired them since we continued to have issues with our Viking refrigerator's water dispenser. Before we learned about Quality, we hired another Viking authorized repair company and after several visits, couldn't figure out the problem. They essentially took our money (it wasn't cheap) and never fixed the problem. Mohammed took one look at our fridge and instantly identified the issue. He searched online and found the part we needed at a reasonable cost, asked us to purchase it, and call him back to schedule another visit when the part arrived. This saved us a lot of money. He came back the following week and not only did he install the part, he helped me clean behind the fridge which was super dusty. He was also very careful with our house, which we appreciated. We are so used to contractors being rough and careless because they just want to do a quick job so they can move on to the next job. I can tell Mohammed was organized because his toolbox was neat and orderly. Even before he entered our house, he took the time to put on a mask and sanitize his hands. He was methodical and took his time fixing our fridge. He even helped us identify a more affordable filter for the water dispenser, which was going kabove and beyond. Not only did he do a great job, Mohammed was a really nice person who cared about his work. He is super intelligent and seems to know how to fix a number of small and major appliances including HVAC units. He strives to provide the best customer service and quality repairs with integrity and that is very rare in his line of work. We will DEFINITELY hire him again for all our future appliance repair needs. We almost want to break something so that we can have him back here! read less
Anya Z.3/30/2021Highly recommended! Our 2-year-old GE gas dryer suddenly stopped working - wouldn't power up at all. Mohamed was... read moreHighly recommended! Our 2-year-old GE gas dryer suddenly stopped working - wouldn't power up at all. Mohamed was able to come the next day and he methodically diagnosed the problem, ordered the right replacement parts, and then came back promptly to finish the job. He is highly skilled and professional, and understands these appliances very thoroughly. Although the problem with our dryer was a bit unusual, he was able to figure it out and get it fixed for us. Now we can do laundry again - which never stops with our two toddlers! read less
Giulio C.3/25/2021We had some renovations done to our condo and so had a pile up of dust filled laundry when our... read moreWe had some renovations done to our condo and so had a pile up of dust filled laundry when our dryer stopped heating. I found Mohamed's company on Yelp and called. He asked me to send him the information for the dryer and was able to schedule me in for the next day. He arrived right on time and texted as he was on his way. He was very professional and was able to fix the dryer (replacement of heating element) right away. His service was excellent as was his work. He also took the time to explain other efforts we could take to maintain our washer and dryer properly. I would highly recommend Mohamed for any appliance repair needs. read less
Shahnila I.3/24/2021I was in a pinch to get my dishwasher fixed and Quality DC Appliance Repair was one of the few... read moreI was in a pinch to get my dishwasher fixed and Quality DC Appliance Repair was one of the few companies that service Samsung. Mohamed assessed that dishwasher and was upfront about costs, which I appreciated. I ended up getting a new dishwasher and hired Mohamed to install it based on my prior experience with him. The customer service is great and Mohamed is an expert at his craft. I highly recommend. read less
Kevin B.3/22/2021The temperature readings on my GE refrigerator conked out and I was recommended to contact Mohamed Tlaies. Mo was very... read moreThe temperature readings on my GE refrigerator conked out and I was recommended to contact Mohamed Tlaies. Mo was very responsive, personable, and professional. He ordered the part right away and was able to schedule me in the next day. Within minutes the fridge was operating normally. I can't recommend Mo's service enough. He's very professional and knowledgeable. Plus, his fees are reasonable. Finally, he arrived wearing a mask and he sanitized his hands before entering my home. I appreciated that very much. read less
Melody M.3/21/2021I have an older model Frigidaire gas oven. When the ignition failed, Mohhamad arrived to save the day. He arrived... read moreI have an older model Frigidaire gas oven. When the ignition failed, Mohhamad arrived to save the day. He arrived on time, was extremely professional, and best of all he had the right part on hand. Quick fix! Also he wore a mask and used hand sanitizer before and after his work. He even sanitized the pen I used to sign the invoice. I have added him to my list of go-to businesses that I need as a DC homeowner. You should too. Highly recommended. read less
Felice T.3/20/2021Our oven died and we reached out to Quality DC Appliance Repair after reading good reviews on Yelp. Mohammed came... read moreOur oven died and we reached out to Quality DC Appliance Repair after reading good reviews on Yelp. Mohammed came on time the next day, was very considerate about Covid precautions, and fixed the oven despite the fact that the two necessary parts are no longer manufactured. Mohammed had universal replacement parts that were cheaper and work perfectly. Now both the oven and broiler work again and his services were affordable. I highly recommend Quality DC Appliance Repair. read less
Ned S.3/17/2021Have used this repair service twice now and I would highly recommend. He's prompt to respond, always on time and... read moreHave used this repair service twice now and I would highly recommend. He's prompt to respond, always on time and fixes the problems. What more could you ask for? read less
Julie N.12/16/2020Mr. Tlaies provided prompt, friendly, and professional service when our refrigerator went out and again when we had an issue... read moreMr. Tlaies provided prompt, friendly, and professional service when our refrigerator went out and again when we had an issue with our AC. I would certainly recommend him! read less
Emily M.11/18/2020I discovered that my refrigerator was not cooling. I contacted Quality through Yelp and Mohamed responded right away. He quoted... read moreI discovered that my refrigerator was not cooling. I contacted Quality through Yelp and Mohamed responded right away. He quoted a $69 Service fee and was available same day but delayed communication on my end resulting in having to wait the next afternoon for a service call. He gave me a window of 1-5pm and arrived before 3:00pm. He diagnosed the problem as a broken thermometer and charged $289 (Total) to replace it. He had the replacement part with him. While here I mentioned that my ice maker had never worked properly even though it had been replaced. He fixed it! Apparently it wasn't installed properly. I have NEVER had so much ice. I also mentioned that a stove burner didn't work. HE FIXED IT! Both the ice maker and stove burner took him probably less than 5 minutes total to fix but they are game changers for me. Mohamed did not charge for these additional fixes. THANK YOU! My fridge has not been this cold in a long time, my ice maker and stove burner had not worked in years. Mohamed work a mask, shoe coverings, was responsive, diagnosed and fixed the issue, was professional and friendly. read less
Sonya S.8/30/2020My fridge had stopped cooling and I was worried it would cost a lot to fix it. Mohammed was very... read moreMy fridge had stopped cooling and I was worried it would cost a lot to fix it. Mohammed was very knowledgeable and knew right away what was wrong. Fortunately he had a replacement fan in his truck and was able to fix it in about 45 minutes. He was also very careful about taking precautions for covid and always checked with me about what I was comfortable with. Overall great service! read less
John V.8/29/2020Excellent service. Great communication via Yelp quote. Booked appointment within a few days, arrived timely and followed Covid protocols.... read moreExcellent service. Great communication via Yelp quote. Booked appointment within a few days, arrived timely and followed Covid protocols. Once our repairman evaluated the broken ice machine, he even took the time to teach me how to problem solve a separate issue with the fridge. He additionally evaluated our older oven and discovered the part missing needed was no longer available. He went the extra mile to share the part information with me from online to assure me a repair was not possible. Honesty! The entire visit was less than 30 minutes. Highly recommend. read less
Michele G.8/29/2020I am a first time home-owner and was frustrated when my refrigerator crashed. I was desperate and did not want... read moreI am a first time home-owner and was frustrated when my refrigerator crashed. I was desperate and did not want my food to go to waste. I called and was able to get an emergency appointment. The technician told me the parts I needed and was very professional the entire time. He wore a mask and explained the repairs he completed. I will be using them again because they were efficient and reasonably priced. read less
Nadine P.8/27/2020I needed to have a down draft cooktop installed prior to selling my house. Quality DC was able to come... read moreI needed to have a down draft cooktop installed prior to selling my house. Quality DC was able to come in and recommend a different cooktop and install it very quickly and easily. Would use them again in a second. Excellent work! read less
Austin T.8/25/2020I highly recommend this company. I called and left a voicemail message on Sunday evening and he texted me back... read moreI highly recommend this company. I called and left a voicemail message on Sunday evening and he texted me back within a half hour and arranged for an appointment on Monday. He arrived on time and was extremely professional. He diagnosed the problem as simply faulty gaskets on my refrigerator and freezer doors. All else was in good shape. I appreciate his honesty, his promptness, and is very affordable rates. Now I just need to find the parts for this older refrigerator.8/20/20-update. We had an issue with our gas dryer, and once again, I called Mohamed, and he called right back. Showed up the next day, thoroughly cleaned out and diagnosed the issue (broken fan blade). He ordered the part and just returned today and installed it. So quick...so affordable, so reliable, so nice and honest! If I could give him 6 stars, I would. Highly recommend. Mohamed is truly a great guy, very skilled, and reliable. Call him! read less
Kurt E.8/20/2020Mohammed provided the best customer service. I was not 100% sure what was wrong with my washer, I called and... read moreMohammed provided the best customer service. I was not 100% sure what was wrong with my washer, I called and Mohammed gave me a window on his ETA and called when he was 20 minutes away. His communication was five stars from our first contact to his arrival. He resolved the issue with the washer checked out a few things gave me a few tips, so this issue would not happen again. Quality Dc Appliance Repair, made me feel like a value customer and I will be using their service again. read less
Darrick W.8/20/2020My washer was acting up and I needed some help fast. Mohammed was very helpful in terms of setting... read moreMy washer was acting up and I needed some help fast. Mohammed was very helpful in terms of setting up an appointment, keeping in touch, and getting the problem fixed. I highly recommend him for the quality of his work and his efficiency. I've only got good things to say!!! read less
David R.8/20/2020I called to have our washing machine repairs which had been stuck on the lowest water setting since March. We... read moreI called to have our washing machine repairs which had been stuck on the lowest water setting since March. We were trying to avoid people coming inside due to COVID. When it finally broke we needed someone to come. Mohammed was very helpful on the phone and answered first thing Saturday morning. I also asked about their COVID processes and he said they wear masks and sanitizer their hands before coming in. He was very understanding which I really appreciated. Once the part was ordered he came immediately after normal business hours. He fixed it within 30 minutes and tested it before leaving. All in he was over $50 less than the first person who quoted me too. I will use again! Thanks! read less
Andrew J.8/19/2020Tech came out and diagnosed the problem. Given the cost it seemed better to replace the stove. He also answered... read moreTech came out and diagnosed the problem. Given the cost it seemed better to replace the stove. He also answered questions about the different types of stoves. read less
Beth L.8/15/2020My refrigerator stopped working. Mohamed was booked but agreed to come the next day. He quickly assessed the... read moreMy refrigerator stopped working. Mohamed was booked but agreed to come the next day. He quickly assessed the problem and replaced the fan. He kindly advised me on the care of two other appliances. I am impressed by the prompt resolution of my issue, helpful advice, and fair pricing. I would highly recommend this service. read less
Devara A.8/15/2020Our Viking fridge needs service, so was I told by a repair company sent by my home warranty company (the... read moreOur Viking fridge needs service, so was I told by a repair company sent by my home warranty company (the home warranty doesn't cover service). The guy told me it would be $400 for chemical cleaning, without event looking inside the vent. I wanted to get a 2nd opinion. Mohammed was the only company out of 3 recommended by Yelp who service Viking brand. He came today, removed the vent panel to check, and told me that it was a little dirty, and it didn't require chemical cleaning. He charged $150 to clean with a brush, and took before and after photos. I will definitely use Mohammed again and recommend him to all my friends! read less
Sonnet L.8/13/2020Very professional, I called them today to work on a fridge that stopped cooling. Technician was very courteous and... read moreVery professional, I called them today to work on a fridge that stopped cooling. Technician was very courteous and helpful. He was able to diagnose the issue in few minutes and perform the repair same day with an affordable price.I definitely recommend Quality DC Appliance Repair read less
Mohamed B.8/12/2020We discovered our dishwasher's electric panel wasn't working on a Saturday and Mohammed came on Monday afternoon to fix it.... read moreWe discovered our dishwasher's electric panel wasn't working on a Saturday and Mohammed came on Monday afternoon to fix it. He quickly diagnosed the problem and was creative about fixing it. I recommend him! read less
Nora T.8/12/2020Great service from start to finish. Mo was so responsive, provided the best price for a diagnosis and we both... read moreGreat service from start to finish. Mo was so responsive, provided the best price for a diagnosis and we both determined the repair was not worth doing. However, I can highly recommend him. read less
Vic T.8/08/2020Mohammed was fantastic! He actually diagnosed the issue with my AC instead of trying to sell me on a replacement.... read moreMohammed was fantastic! He actually diagnosed the issue with my AC instead of trying to sell me on a replacement. I got lucky getting his contact info as he was referred to me. Honest, reliable, and charged a reasonable price for the repair. He gives repair technicians in the HVAC industry a good name. read less
S. S.8/07/2020We unequivocally, 100% recommend Mohammed. We had a washing machine that wouldn't drain. I called to make an appointment and... read moreWe unequivocally, 100% recommend Mohammed. We had a washing machine that wouldn't drain. I called to make an appointment and he arrived the next day, on-time and quickly solved the problem (an errant sock got away from its partner and tried to make a run for it). Will definitely use him again! read less
Brooke F.8/06/2020I called Quality DC Appliance Repair in the morning with a request to fix a broken fridge and Mohamed, the... read moreI called Quality DC Appliance Repair in the morning with a request to fix a broken fridge and Mohamed, the owner, made the effort to fit us in at the end of his busy day-- at 9pm! He was very diligent and diagnosed the issues quickly and had parts with him so was able to fix it immediately. He was professional, knowledgeable and a really nice person. Highly recommend Mohamed and Quality DC Appliance Repair! read less
Margaret B.8/05/2020I was going out of town in a few days and there was a problem with the ice machine in... read moreI was going out of town in a few days and there was a problem with the ice machine in my whirlpool fridge. I was scared I was going to come back to a flooded apt. I called and they had someone sent out on the same day. The person who they sent was very nice, took good COVID precautions, and charged me a very reasonable price. He did a great job and fixed the issue quickly. Highly recommend!! read less
Ethan B.8/05/2020AC stopped cooling in this old house I just purchased. I called and we were able to schedule a... read moreAC stopped cooling in this old house I just purchased. I called and we were able to schedule a same day appointment. Super professional and good communication. He got AC back up and running. He checked other things out, we did a coolant charge and I am back in comfort. Good rates and great service. read less
Martha B.8/05/2020Mohamed was great to work with. Believe it or not, both our oven and washer happened to crap out at... read moreMohamed was great to work with. Believe it or not, both our oven and washer happened to crap out at the same time. He fixed the oven but talked me out of an expensive repair to the washer. Nobody wants to buy a new washer, but it was refreshing to have him be so straightforward. While we were chatting, he also told me not to get my AC system serviced and explained how to do it myself. He also was very conscientious about mask and shoes. Greatly appreciated. read less
Micah H.7/31/2020My dishwasher suddenly started making a grinding noise when the cycle started. Mohamed came out quickly and figured out the... read moreMy dishwasher suddenly started making a grinding noise when the cycle started. Mohamed came out quickly and figured out the issue in just a few minutes - something had broken off and was clanging around in there. He gave me good advice on how to maintain it moving forward too. Will definitely call him again if I have any further issues with my appliances! read less
Meg M.7/30/2020The manufacturer asked us to wait almost a week for a repairman. Mohamed showed up the same day and did... read moreThe manufacturer asked us to wait almost a week for a repairman. Mohamed showed up the same day and did an excellent job fixing our dishwasher. He was fast, pleasant, and knew exactly what to do. We'll definitely call him next time something goes wrong with our appliances! read less
Andrew B.7/29/2020My first ever Yelp review, or review on the internet for that matter. Mohammed was great. I recently bought a... read moreMy first ever Yelp review, or review on the internet for that matter. Mohammed was great. I recently bought a house and while he was fixing my dryer he gave me advice on how to tackle future appliance problems. read less
None O.7/29/2020Mohammed was awesome! For starters he was very flexible and was able to coordinate very quickly to diagnose my problem... read moreMohammed was awesome! For starters he was very flexible and was able to coordinate very quickly to diagnose my problem with a refrigerator water/ice line. Resolved the issue within an hour and also took the time to educate me on why the issue happened and how to avoid it in the future. Five stars, will hire again! read less
Allison H.7/29/2020Highest recommendation for Quality DC Appliance Repair. Wish I could give more stars! Mohammed is the best. He came to... read moreHighest recommendation for Quality DC Appliance Repair. Wish I could give more stars! Mohammed is the best. He came to our house twice for a refrigerator repair - once to diagnose the problem and then to install a part. He said he would come by and he did - even though it was late at night after a long job by the time he arrived (because I was desperate). Ultimately he was not able to fix the problem and I need a new refrigerator. But I would call Mohammed again in an instant. He's extremely nice, conscientious and after coming twice he did not charge for the service - only for the visit - because the refrigerator could not be repaired. Could not recommend Quality DC more highly! read less
EJ F.7/29/2020Our dishwasher was leaking. Mohammed came by and said he recognized the problem with this particular model and he might... read moreOur dishwasher was leaking. Mohammed came by and said he recognized the problem with this particular model and he might be able to fix it with a rubber gasket he keeps in his truck. Alas, it didn't hold and I had to spend $250 on a part from Kitchenaid. But I appreciated the expertise and knowledge. And he was easy to work with and reliable He came back when we were out of town and finished the install of the new part. Pricing seemed reasonable. He's now my first call. read less
Rusty W.7/28/2020My HVAC system backed-up and caused water to run down to the next floor. Quality Dc Appliance Repair answered... read moreMy HVAC system backed-up and caused water to run down to the next floor. Quality Dc Appliance Repair answered my call within 15 minutes on a Sunday and was to home 20 minutes later. Fixed the plugged drain, cleaned the coils and explained every step along the way. Great service, definitely would highly recommend! read less
Michael K.7/27/2020My dishwasher was leaking and ultimately the water inlet valve needed to by replaced. Quality DC Appliance Repair (Mohammed) promptly... read moreMy dishwasher was leaking and ultimately the water inlet valve needed to by replaced. Quality DC Appliance Repair (Mohammed) promptly responded to my initial inquiry on a Saturday morning and gave me a same-day appointment. He was professional, courteous, and also shared his technical knowledge and explained what he was doing throughout the process. He had the entire repair done in 45 minutes! He wore a mask, put on shoe covers before entering my house, and cleaned up afterwards. Thank you! read less
Sarah A.7/25/2020Mohamed was quick and very helpful. He gave me great advice about replacing my dishwasher.
Jeremy B.7/24/2020Mohammed was very professional and easy to work with. Our washing machine broke which, with a 5 week old, was... read moreMohammed was very professional and easy to work with. Our washing machine broke which, with a 5 week old, was both tiresome and very urgently needed. Mohammed responded to our initial inquiry, quickly gave a quote, showed up on time, fixed our issue, and gave straight forward advice. He took all necessary covid-19 related precautions and he happily complied with our requests as well. read less
Sarah L.7/22/2020Absolutely fantastic! Accommodated my schedule and fixed my dryer in record time, and gave me advice for how to keep... read moreAbsolutely fantastic! Accommodated my schedule and fixed my dryer in record time, and gave me advice for how to keep it in good shape. Already recommended to a friend and will definitely keep recommending! read less
Sarah L.7/22/2020My AC broke on the hottest day of the year (so far, at least) and Quality DC Appliance Repair was... read moreMy AC broke on the hottest day of the year (so far, at least) and Quality DC Appliance Repair was able to come within about 12 hours. Was very communicative, showed up in the promised window, and fixed the problem quickly. Price was very reasonable, too. Also gave me some helpful guidance on how to make sure to turn it back on slowly enough not to overload the new repair upon restarting and gave me long term advice on what is an old unit. Highly recommend. read less
Ed S.7/21/2020Very fast response time, came out and fixed my oven! Price was fair, would definitely recommend.
Jim M.7/21/2020Mohamed responded promptly to our dryer repair request. He fixed the problem quickly and was very reasonably priced.
Jeff S.7/19/2020I own a property in DC that was experiencing AC issues. I called Quality Appliance and Mohamed went straight... read moreI own a property in DC that was experiencing AC issues. I called Quality Appliance and Mohamed went straight to the property after completing the job he was currently working. He fixed my issue immediately. Was great and easy to communicate with and wore a mask to make my tenants more comfortable during COVID. Fantastic service- would definitely use again. read less
Mike M.7/19/2020Central AC conked out on a late Saturday morning in a heat wave. The temperature outside was racing toward 97.... read moreCentral AC conked out on a late Saturday morning in a heat wave. The temperature outside was racing toward 97. the major hvac companies had nobody available. I got ahold of Mohammed and I was so glad I did. He came that afternoon, promptly identified the mechanical issue and got things up and running within 30 minutes. It would have been easy to gouge us. He didn't. His rate was reasonable and he even gave me a maintenance tutorial so I don't waste money on routine servicing stuff I can do myself. He won a loyal customer for the future. Highly recommend. read less
E. H.7/18/2020I had a dishwasher that would not drain and Mohammed was able to fix it immediately. He was very responsive... read moreI had a dishwasher that would not drain and Mohammed was able to fix it immediately. He was very responsive and also accommodated me on very short notice. Highly recommend! read less
Jay F.7/18/2020Quick reply! Next day service. Personable and professional. My washer is fixed and ready to go! ... read moreQuick reply! Next day service. Personable and professional. My washer is fixed and ready to go! Thank you! read less
Shayne S.7/18/2020Mohammed did a great job. He was so thorough in troubleshooting the problem and rapidly repairing my refrigerator. He was... read moreMohammed did a great job. He was so thorough in troubleshooting the problem and rapidly repairing my refrigerator. He was patient and thorough and very tidy. He also takes the time to explain what is wrong. He's very knowledgeable and pleasant to talk to. It's nice having my old refrigerator working again, keeping everything cold while Summer is heating things up. read less
D G.7/17/2020During quarantine I decided it would be a good idea to take apart my dryer and clean up all the... read moreDuring quarantine I decided it would be a good idea to take apart my dryer and clean up all the dust and lint inside. Turns out....it's a lot harder to put back together than I had anticipated, and the second I watched a youtube video I realized there was no way I could do it on my own. So I scheduled an appointment with Mohamed. It didn't take too long, and now I can have clean clothes again! Mohamed gave me pointers about the correct way to do a deep clean, what to watch for, and how to ensure I can keep my machine running smoothly. read less
Maria S.7/17/2020Very fast to respond and scheduled service very quickly. I needed a part ordered, but once it came in Mohamed... read moreVery fast to respond and scheduled service very quickly. I needed a part ordered, but once it came in Mohamed was able to fit me in the next business day. Highly recommend and would use again! read less
L C.7/13/2020We had our oven stop working and Quality DC Appliance Repair was able to come out within a day of... read moreWe had our oven stop working and Quality DC Appliance Repair was able to come out within a day of us calling them. Their technician Mohamed was courteous, diagnosed the problem correctly just based on my description over the phone and even asked what model of oven we had so he came prepared with the correct part. He was in and out in under an hour and we had a working stove again. My only complaint was that he was running late (gave a window of 2-6 and arrived at 6:45), but it was also a day with a huge thunderstorm and heavy rain so I think that had something to do with it. I would definitely use them again and would recommend them to anyone needing oven repair! read less
Patrick E.7/09/2020I wish I could give this professional 10 stars. I work in construction industry, so I know pricing can vary... read moreI wish I could give this professional 10 stars. I work in construction industry, so I know pricing can vary from one company to the next. However when other companies tell me it will be $599-$1600 to repair and you haven't even shown up at my house yet. I take issue with that. I won't name names or HVAC companies listed here as 4.5-5 star rated. Mohamed was more than accommodating, came prepared to diagnose my entire system and included me in every aspect of his service call. Let me know exactly what was needed to repair my system and cost for parts. Long story short I will never use another HVAC person. Even if I have to wait a day or even a week. It's worth it for you. 10 out of 10. read less
Alberto F.7/08/2020Mohammed is definitely the person to contact to get your appliance repaired. He is diligent, professional, and very responsive. He... read moreMohammed is definitely the person to contact to get your appliance repaired. He is diligent, professional, and very responsive. He was able to come the day after we messaged regarding my washing machine and he very quickly and efficiently serviced it. I'm not a washing machine engineer and he was able to understand what was wrong with my machine via messages. He asked for the machines serial number so he would be sure to get the right part and provide an accurate estimate. I'm happy we contact him. I will certainly be contacting him again if/when I'll need future repairs! read less
Sindy T.7/08/2020In May, our refrigerator stopped working, I called several appliance repair companies, two promised to show up but I guess... read moreIn May, our refrigerator stopped working, I called several appliance repair companies, two promised to show up but I guess because of Covid-19 and under DC lockdown none showed up, being desperate, I found this company on Yelp and the guy returned my call within 15-minutes, he stopped by our house around 7pm to look at my broken refrigerator, he ordered the parts and returned the next day to complete the repairs. Three weeks later, I had a problem with my AC and called him, he asked me what the problem was, he gave me free tips on how I could DIY the AC for less than $10, I took his advice and fixed my AC for just $6 with a simple kit from home depot. I recommend this guy, his prices are very reasonable and always on time. read less
Rhoi W.7/08/2020Quickly responded to a leaky refrigerator; diagnosed the problem, and replaced the faulty part. Punctual, professional, affordable. Very pleased.... read moreQuickly responded to a leaky refrigerator; diagnosed the problem, and replaced the faulty part. Punctual, professional, affordable. Very pleased. Will definitely use this company again! read less
Kay A.7/07/2020Wonderful service from Mohamed--who showed within hours (on a national holiday) to fix my fridge. He is clearly an expert--and... read moreWonderful service from Mohamed--who showed within hours (on a national holiday) to fix my fridge. He is clearly an expert--and very kind as well. He even texted me the next day to see if the fridge was working well. read less
Jim L.7/05/2020We bunkered into covid19 lockdown with an infant, a beagle and a broken dishwasher. After almost four months dishwashing by... read moreWe bunkered into covid19 lockdown with an infant, a beagle and a broken dishwasher. After almost four months dishwashing by hand, we finally reached out on July 4th in the afternoon to get the dishwasher fixed, after our building engineer said it was not his area of expertise months ago. We put out a quote request through yelp and Mohammed responded right away and came between 6-8pm the same day, as he indicated. Communication was great and timely. He also quickly figured out what was wrong with the dishwasher, replaced the broken part with one he already had in his truck and tested it. We ran it the next morning and it worked without leaking. Hours of time freed from having to wash dishes by hand - independence indeed!Mohammed was professional, timely, effective and reasonably priced. Can't recommend him enough. read less
Wing L.7/05/2020I had an HVAC unit issue on a holiday. Mohamed came out right away, on time per schedule and repaired... read moreI had an HVAC unit issue on a holiday. Mohamed came out right away, on time per schedule and repaired one of the issues, gave recommendations on the other. Suspected leakage and did not charge for adding a coolant and service, which was very nice of him. Would definitely trust with future repairs. Thank you. read less
Sal L.7/04/2020We had a leaking refrigerator. Mohammed was very quick -- he came within hours of our first inquiry, on a... read moreWe had a leaking refrigerator. Mohammed was very quick -- he came within hours of our first inquiry, on a Friday afternoon of a holiday weekend (4th of July weekend), when other repairers were unable to do anything until the following Monday. He resolved our problem (a clogged drain) promptly, and since the problem required less work than expected he charged less than his original quoted rate. The price was reasonable in context of quotes we received from other repair services.Mohammed comes across as a very nice guy and a very effective repairman. I am happy to give him my highest recommendation. read less
Anthony R.7/03/2020Mohammed, the owner, was very responsive and came within the time window he provided. He fixed our oven and had... read moreMohammed, the owner, was very responsive and came within the time window he provided. He fixed our oven and had the parts in stock. He also showed me the issue and explained it. Pricing was reasonable. I would absolutely use him again! read less
Lala C.6/30/2020Great service and very friendly. Helped us troubleshoot the issue with our refrigerator and was very accommodating.
Frank C.6/29/2020Called for dryer repair and got same day service. Owner is honest and knowledgeable. I'll definitely call for any appliance... read moreCalled for dryer repair and got same day service. Owner is honest and knowledgeable. I'll definitely call for any appliance repairs we need in the future! read less
Teresa I.6/25/2020They were prompt and responsive. Best of all, honest advice with no unnecessary up sell. I would definitely use them again.
Ali R.6/23/2020Very professional and high-quality service! We needed a small part for our dishwasher and rather than attempt to overcharge us... read moreVery professional and high-quality service! We needed a small part for our dishwasher and rather than attempt to overcharge us for a larger repair as others attempted to do, he recommended exactly what we needed and saved us a lot of unnecessary cost. Mohamed (the business owner) is not only professional but friendly and reasonable too. I wish we had known about Quality DC Appliance a long time ago, but we'll recommend to all our neighbors in the future. read less
Irina K.6/23/2020On a Saturday evening (of course!) I noticed that things in my freezer were beginning to thaw. I found... read moreOn a Saturday evening (of course!) I noticed that things in my freezer were beginning to thaw. I found Quality DC Appliance Repair on yelp, submitted a request for estimates, and heard back from Mohamed within 20 minutes. He provided an estimate and confirmed his availability for Monday morning. He was prompt, quickly diagnosed the problem, had the part on his truck and was out of here in under an hour. Fantastic! I couldn't be happier. read less
Patricia J.6/22/2020Our condo tenants emailed us Saturday morning after returning from vacation to discover two issues:- the washing machine was trying... read moreOur condo tenants emailed us Saturday morning after returning from vacation to discover two issues:- the washing machine was trying to get through a cycle but turning off after about 10 minutes. It would fill up with water and then drain, but it would not not rinse, spin, etc. Also, it was making a strange loud noise.- the AC was blowing cool air out, but after 3-5 minutes, it turned to hot air. I googled companies that could fix both AC and washing machine and called Quality DC Appliance Repair. Mohamed answered immediately and was at the condo within a couple of hours. The washing machine he fixed right away, and after some troubleshooting had the thermostat replaced and AC back up and running well the next morning.We appreciated Mohamed's responsive communication and quick action! Our tenants said: "He was great and got everything fixed." read less
Chris C.6/21/2020Our dryer was on the fritz (not spinning). I called Mohamed after consulting Yelp because he wasn't far from my... read moreOur dryer was on the fritz (not spinning). I called Mohamed after consulting Yelp because he wasn't far from my house. He came over the same day I called him (6/20) and quickly diagnosed the problem of a broken belt and worn-out rotor. He had asked me earlier in the day for the model number because he was heading to the warehouse and would be able to have parts ahead of time. He fixed it in short order. He wore a mask the entire time, an important precaution during a coronavirus pandemic. I would definitely recommend Mohamed for anyone who needs an appliance fix and I will use him again. read less
John H.6/21/2020Mohamed arrived a couple hours after I called. Had a problem with the washing machine. Wouldn't drain properly. Cleaned it... read moreMohamed arrived a couple hours after I called. Had a problem with the washing machine. Wouldn't drain properly. Cleaned it out myself several times--still wasn't draining. He had it working properly in under an hour. Would certainly recommend. read less
Elan Z.6/20/2020Mohamed was terrific. Right when I was headed out of town for week, the safety lid switch of my... read moreMohamed was terrific. Right when I was headed out of town for week, the safety lid switch of my washing machine broke, leaving about 18 inches of standing water in my washer. After getting back in town reaching out on Yelp, Mohamed arranged to come the very next day, part in hand, and had everything fixed within 15 minutes. He then showed me a cost-effective method of using vinegar and bleach to clean out the smell and residue caused by the water that had been standing in my washer while I was away. He was incredibly kind, efficient, and helpful. If I have any additional issues with appliances, he'll be my first call. read less
Amber C.6/18/2020I highly recommend QUALITY DC APPLIANCE REPAIR and Mohammed for your appliance repair needs. Our old Kenmore dryer was not... read moreI highly recommend QUALITY DC APPLIANCE REPAIR and Mohammed for your appliance repair needs. Our old Kenmore dryer was not heating, and after much time wasted attempting a DIY fix and then being stood up by the first repair place I tried- I found Mohammed. I called him at 930 Wednesday morning and by 630 that same evening we had a working dryer again! He was super polite, knowledgeable, and transparent- explaining what work he did and the parts he replaced. I found his price quite fair. Give QUALITY DC APPLIANCE REPAIR a call- you won't be disappointed. Now I'm off to do 200 loads of laundry! read less
Sara C.6/17/2020Mohamed did a fantastic job at our unit. He was at our condo within 24 hours of us reaching out... read moreMohamed did a fantastic job at our unit. He was at our condo within 24 hours of us reaching out and charged a very fair price. Our oven had started to smell of gas and I was afraid that the igniter or some other element had gone out. He took time to look everything over thoroughly and eventually found no problem. I appreciated that he didn't offer replacement parts that we didn't need (and he even taught me how to look for problems so I know when to call in the future). We also have an old washer and dryer that we've been debating having repaired and he gave us an honest opinion there as well (that we needed to replace it instead of repairing). I would highly recommend Mohamed! read less
Whitney K.6/16/2020Mohamed is great! He picked up the phone right away, asked the right questions and offered to come that same... read moreMohamed is great! He picked up the phone right away, asked the right questions and offered to come that same night. I had him come the following day; he arrived prepared with the right parts and had my gas oven working again within 45 minutes. He even gave me some useful advice on how to better maintain my AC unit. He charges reasonable rates compared to some of the bigger and more well-known companies in the DC area. I will definitely call Mohamed again for HVAC and appliance repairs in the future! read less
Fabien G.6/13/2020We had a dishwasher problem and Mohamed dealt with it rapidly, thoroughly and successfully. He really knows what he's... read moreWe had a dishwasher problem and Mohamed dealt with it rapidly, thoroughly and successfully. He really knows what he's doing, he's reasonable, and he always thinks about the most cost-effective solution. He's our guy in the future, not just for appliances, but also HVAC, his real expertise. read less
Philip K.6/11/2020I am extremely pleased with our experience with Mohammed (owner)! Our dryer had not been working for a while and... read moreI am extremely pleased with our experience with Mohammed (owner)! Our dryer had not been working for a while and was taking forever to dry our clothes. So I reached out to get a quote on yelp from 3 different businesses and Mohammed stood out among the three by being the one who went above and beyond to ask me questions and hop on a quick phone consult. He was available the next day and arrived on time with a 20-minute heads up. He immediately knew exactly what was going on and took the time to explain and was very polite and professional. He was courteous, honest, and able to quickly and efficiently get the dryer working again for a reasonable price and I would highly recommend him to anyone needing appliance repair! read less
Stacy S.6/09/2020AC unit in my DC condo was not cooling. I contacted Mohamed via Yelp, he responded within minutes and... read moreAC unit in my DC condo was not cooling. I contacted Mohamed via Yelp, he responded within minutes and helped zero-in on the issue and we scheduled a repair visit for the next day. Mohamed was on time, even texting when he was 20 minutes away so I was prepared for his arrival. He had all his tools and gear, diagnosed the issue which required a new part that he picked up the next day and was out here then to install and get everything back up and running. Very professional, polite, efficient and well priced. I highly recommend you reach out to him with whatever appliance or HVAC issues you have. There may not be many reviews here but he is really deserving of the 5 stars I'm giving. read less
Marie B.6/08/2020I ditto everything that has been said about Mohamed. He came on time, went immediately to work, diagnosing the problem... read moreI ditto everything that has been said about Mohamed. He came on time, went immediately to work, diagnosing the problem with my refrigerator, and repaired it within one hour. He was professional in every way. I would not only use him again, but would gladly refer him. I thank Mohamed for his wonderful work! read less
LaVerne T.6/07/2020This review has been removed for violating our Terms of Service
Stacey R.6/03/2020Job well done!Had them install a new AC unit. Called them and they did the job in the same day.... read moreJob well done!Had them install a new AC unit. Called them and they did the job in the same day. Price was good as well.Thank you guys. read less
Jason W.6/03/2020Wow Mohammed is awesome! Worked tirelessly into the evening to fix my tenants' AC on a super hot day.... read moreWow Mohammed is awesome! Worked tirelessly into the evening to fix my tenants' AC on a super hot day. He did such a great job that a few days later I asked Mohammed to fix a refrigerator in my home. He quickly diagnosed the problem and gave me his honest opinion to replace the unit rather than make the repair. He was very knowledgeable, honest and easy to work with. As a home owner and a landlord he is now my "go to" for all things that need repair. If you're not sure if you can trust this review please know that I rarely write reviews so if I actually get around to writing one then I mean it! read less
Taer H.6/03/2020Fast and efficient work! Incredibly easy to book with quick responses. Mohamed answered all my questions and even explained what... read moreFast and efficient work! Incredibly easy to book with quick responses. Mohamed answered all my questions and even explained what he was doing and why. Highly recommend his services! read less
Marcus T.6/03/2020Our freezer and refrigerator wasn't working and they came quickly and were thorough and helped us resolve our situation. I... read moreOur freezer and refrigerator wasn't working and they came quickly and were thorough and helped us resolve our situation. I will definitely use them again if we have any problems with any appliances. Professional and thorough and trustworthy. read less
Kirsten D.6/01/2020Super quick service and fix for our AC problem, during what I assume is a busy time. We were able... read moreSuper quick service and fix for our AC problem, during what I assume is a busy time. We were able to get an appt within 24 hours and our tech identified and fixed the problem within 30 minutes. Reasonable price for such quick service! read less
Alexandra L.5/29/2020Great job Mohamed! I also was a bit nervous about selecting someone without many reviews but was glad I... read moreGreat job Mohamed! I also was a bit nervous about selecting someone without many reviews but was glad I did (as it turns out Mohamed has been doing this for many years, but just started his own company). Here's what he did after I got in touch with him:- Listened to my description of a problem I was having with my dishwasher, then offered me a potential solution over the phone so I wouldn't have to pay someone to come out (if I was even just the little bit handy, it would've worked)- Came out and fixed my dishwasher; also explained how I could maintain it better- Offered to come out immediately to another property I had in the area to look at my laundry machine--no extra dispatch fee charge- Diagnosed the problem there right away and was honest: he said that it wouldn't make sense to repair it, I needed a new machine- Inspected my laundry room closet and made recommendations about what machines would connect- At the end, he gave me about a significant discount on the final bill because everything had been pretty quick and painless Also for what it's worth, this is during the height of the pandemic in DC--he came over with a mask on, did his work quick, got in and got out, as you would hope.So glad I picked this guy! You should too! read less
Jackson E.5/29/2020Mohamed was incredible! I was a bit nervous to move forward with someone who only had one review but my... read moreMohamed was incredible! I was a bit nervous to move forward with someone who only had one review but my fridge was giving out and I needed someone ASAP - he was the only one who responded within 20 minutes! He came over within 2 hours and was a tremendous help. He is incredibly knowledgeable and kind and was able to explain everything to me. In the end our fridge was so old (we just moved in to our new place so it's the fridge that came with the place) that some of the parts were not even available. It actually worked out since we've been wanting a new fridge anyway. Though we could have tried to fix some of the parts, there were multiple broken parts that in the end it didn't make sense. Mohamed did not try to force any parts or up sell in any way, he just explained the issues perfectly (literally almost like a doctor) and let us decide what to do. Wonderful person! Kind and knowledgeable and extremely fair priced! I will definitely be filing this away for future appliance issues, if any. read less
Martina S.5/29/2020I had an issue with my dishwasher. It had stopped working completely. I called Quality DC Appliance Repair they... read moreI had an issue with my dishwasher. It had stopped working completely. I called Quality DC Appliance Repair they came out right away and it only took 15 minutes for them to replace the part and fix it. It's been 1 year and my dishwasher is still going strong. Highly recommend!! read less
Linda M.5/24/2020I called Quality DC Appliance for Refrigerator repair. The technician was very professional and courteous . He was able to... read moreI called Quality DC Appliance for Refrigerator repair. The technician was very professional and courteous . He was able to diagnose the issue and fix it the same day I really recommend Quality DC Appliance Repair for all your home Appliances repair read less
1/20/2020Mohamed was very efficient, reliable, and friendly. I had already purchased the parts for my refrigerator and since it was... read moreMohamed was very efficient, reliable, and friendly. I had already purchased the parts for my refrigerator and since it was a very easy fix, Mohamed gave me a slight discount. It was still expensive, but I knew what the cost would be in advance and appreciate the discount and attention to detail. read less
Janelle G.11/28/2021I had to quickly find a washer/dryer repair person on a weekend, because my dryer was making funny sounds. ... read moreI had to quickly find a washer/dryer repair person on a weekend, because my dryer was making funny sounds. I went on line and left a message for Quality DC Appliance Repair. Within less than an hour I got a call and was told they would arrive between 2:00-5:00 pm the same day. They arrived about 5:20 (having communicated that they would be late) and took the machine apart and repaired it within less than an hour. I was even able to negotiate a lower repair cost. The repair person was courteous and professional and put everything back in place. I would highly recommend Quality DC Appliance Repair. read less
Olive F.7/01/2020